Connecticut has a binding statewide digital accessibility policy: the Office of Policy and Management (OPM) State of Connecticut Accessibility & Inclusivity Policy for Websites and Digital Assets (v5.0, effective July 14, 2025), which adopts WCAG 2.1 Level AA for all new digital content of executive-branch state agencies (per C.G.S. section 4d-1(3)) and requires accessibility terms in vendor contracts, with DAS BITS providing the statewide feedback form and training. Enforcement is complaint-driven through agency Accessibility Designees and the DAS BITS feedback process; the policy creates no private right of action and no statutory damages or per-violation fines. The federal ADA Title II baseline (28 CFR Part 35, WCAG 2.1 AA, compliance by Apr 26 2027 / Apr 26 2028) supplies the hard deadlines and any monetary exposure, and the policy incorporates the federal undue-burden and fundamental-alteration exemptions.

What the law requires

• Responsible agency Office of Policy and Management (OPM) owns the policy; Department of Administrative Services (DAS) Bureau of Information Technology Solutions (BITS) maintains the statewide accessibility feedback form and training (portal.ct.gov/opm) (opens in new tab)
• Adopted standard WCAG 2.1 Level AA (adopted as the minimum standard for all new digital content, consistent with U.S. DOJ ADA Title II public-entity obligations). The 2025 policy does not separately mandate Section 508; alignment is via the ADA Title II / WCAG 2.1 AA framework rather than an explicit 36 CFR 1194 reference.
• Who it covers State of Connecticut executive-branch agencies as defined in C.G.S. section 4d-1(3) (departments, boards, councils, commissions, institutions and other Executive Department agencies, plus the constitutional offices). Covers agency websites, web applications, digital documents (PDF, Word), mobile apps, electronic forms, multimedia, software applications, digital communications, and data visualizations intended for consumer use. Vendors/third parties are bound indirectly: agencies must address accessibility requirements in contracts for digital creation. The policy only 'encourages' the Legislature and Judiciary to adopt similar standards and does not by its terms bind local/municipal governments; coverage of the constituent units of public higher education is not explicit in section 4d-1(3).
• Private right of action No private right of action is created by the state policy. Enforcement is complaint-driven: users report barriers to the agency's Accessibility Designee (or agency Customer Success Manager) and via the Statewide Accessibility Feedback form maintained by DAS BITS. Disability discrimination complaints can otherwise be pursued through the Connecticut Commission on Human Rights and Opportunities (CHRO) or under the federal ADA, but those are general civil-rights avenues, not a digital-accessibility-specific statutory cause of action.
• Statutory damages / penalties None - the Connecticut digital accessibility policy contains no statutory damages or per-violation fines. Enforcement is administrative/complaint-driven within state government. (Any monetary exposure for digital inaccessibility arises from the federal ADA, not a Connecticut statute setting accessibility-specific damages.)
• Exemptions The policy defers to federal-law exemptions: agencies prioritize remediation of existing content 'where such content does not otherwise fall within an exemption from federal law,' which incorporates ADA Title II exceptions (undue burden, fundamental alteration, and the 28 CFR Part 35 content exceptions such as archived web content, preexisting conventional electronic documents, and third-party content). No additional state-specific exemptions are enumerated.
• Governing authority State of Connecticut Accessibility & Inclusivity Policy for Websites and Digital Assets (OPM, version 5.0, effective July 14, 2025; supersedes Universal Website Accessibility Policy v4.1). Enabling authority: Conn. Gen. Stat. (C.G.S.) sections 4-5, 4-8, 4-65a, 4-66, 4d-1(3), and 4d-8a, which make OPM responsible for information and telecommunications systems policy for state agencies. Policy references the ADA (42 U.S.C. sections 12131-12134) and 28 C.F.R. section 35.101 et seq. as relevant law.
• Compliance deadline No separate Connecticut compliance deadline is set in the policy; the policy is effective July 14, 2025 for new digital content with best-efforts remediation of existing content. The federal ADA Title II deadlines apply as the binding hard dates (Apr 26 2027 for entities serving populations of 50,000 or more; Apr 26 2028 for smaller entities and special-district governments).

Official sources:
portal.ct.gov/-/media/sitecore-center/accessibility/it-accessibility-policy-final-for-release-07142025.pdf (opens in new tab)
section508.gov/manage/laws-and-policies/state/ (opens in new tab)
cga.ct.gov/current/pub/chap_061.htm (opens in new tab)
codes.findlaw.com/ct/title-4d-state-information-and-telecommunication-systems/ct-gen-st-sect-4d-1/ (opens in new tab)
portal.ct.gov/opm (opens in new tab)

Not legal advice. Informational summary compiled from the official sources cited above, last verified 2026-06-08. Requirements change; confirm against the primary source before relying on it. Federal ADA Title II applies regardless of state law (WCAG 2.1 Level AA; compliance April 26, 2027 for entities of 50,000+ population, April 26, 2028 for smaller entities and special districts). See all states.